UPS and the Damaged Eb Cotter) cont'd + tips)

UPS scheduled a pickup to have the flute looked over by an inspector. The flute/package was last scanned 2 days ago and now no one knows where it is. It may be on the inspectors shelf… who the f*ck knows? This is apparently UPS protocol; to pick up damaged merch. and levy a judgment on whether or not the insurance will be awarded…TO THE SENDER.

My freinds, THIS is a problem, so I will let you know what I’ve learned (again).

A) Bring the damaged instrument YOURSELF to the inspection office!

B) If you’re lazy (now that you know NOT to let them pick it up) Get the name of the the indiv. picking up the box for inspection,which depot he works out of, and the tel. # of where the instr. will be inspected.

C) to circumvent insurance claims/ reimburment checks being sent to people you may not know; Get yourself a FedEx acount #. IT’ FREE! Schedule a pickup and again ONLY SHIP NEXT DAY. If the instr. gets wrecked, the reimbursment check goes to you. If this is a newly/used purchased instrument, your man will have the check our yours he cashed, and you will get the reimbursement check. Easy and simple.

It’s up to the 2 of you who gets/or wants the useless box of splinters and silver.

tomorrow I will pick up again on the 3 leads I have in regards to finding out where the flute actually is…IF it’s findable. However, I DO have the name of the guy who picked it up. I made sure I engaged him in conversation, showed him the instrument, and invited him in…so he surely remembers me.

UPS holds no individual responsible…the company takes the hit and doles out the $$ if they see fit. Though, I spent the 5 minutes to establish some quick repoir with the pickup man, and I have my sights on him, and also the station where the instrument may be shelved.

News @ 11,

kpo

(update)

Flute located and awaiting inspection…

Good luck to you – I know that we can’t bring the flute back, and that is too bad, but I hope that the rest of this process goes smoothly and helps you to find a suitable replacement.

thanx for the kind words.


I know hoave made contact with one of the suporvisors of that div., and she said the inspection took place and the paper work has been sent to the insurance company. Apparently, they then appraise the situation and return the response to UPS. I will hopefully find out something on Mon.

flute returned…verdict pending

UPS ok’d the reimbursment for the total insured amount. I now must supply them with a written statment from the maker. that won’t be a problem. Hope you all picked up some helpful shipping hints from all this.

Yeah, stay the f**k away from UPS at all costs!

djm

That’s great news. Hopefully, with a bit more patience, it will all be set right.

Byron