The coffee’s great here too…
You are more than welcome.
You should find them on sale your side of the water - I was only referring to the fact that you have to pay for the transport (one way or another) and that may make them less good ‘value for money’ when compared to one that did not have to travel.
I wanted to let everybody on this forum know that Nick Metcalf is one of the most committed and customer service oriented people I’ve ever met in this or any other business. He took my complaints very seriously, his initial response to me was;
"I will do whatever you’d like to make you a happy customer including refunding you the whole cost of your whistle if that’s what you prefer, or modifying it until it meets your needs.
He made me a brand new whistle with custom adjustments to accommodate my “newbie”-ness. He also took the time to fine tune this new whistle in several ways to maximize it’s ease of play without compromising it’s range or flexibility. I received this brand new whistle within 4 days of me sending my original whistle back to him for adjustments.
Customer service just does not get any better than that!
During the course of our conversation, we discussed MtGuru’s previous comments about my complaints, and, Nick’s response was, and I quote;
“I have sold over 7,000 whistles to professionals and amateurs alike, and you can find my whistles at sessions and being used in traditional Irish music all over the world. I did appreciate the 3 page list of things he didn’t like about my whistles and even implemented a few changes to correct some of the things he didn’t like.”
Nick went on to offer me some tips and tricks to help accelerate my progress and even offered me a free Skype lesson if I wanted.
I further discovered what a gentleman Nick is. He has withheld many very positive reviews that have directly compared his whistles to other makers because he feels it would be improper to take advantage of those reviews at the cost of another maker’s reputation.
In light of Nick’s stellar response, I think you can’t go wrong if you buy a whistle from him.
Great customer service response, are whistlers lucky to have such wonderful whistle smiths?
Thanks so much for this tip. I tried the soap on my aluminum low D and was frankly amazed. I have used Carmex (a chap lip and cold sore remedy/ waxy substance). I thought putting something I can put on my lips and was waxy would let the moisture slip on through. I don’t recommend it though. It works… for a short time. And it requires you take the fipple apart. Back to the soap and Guinness… how often do you add more soap? Does the Guinness really work? If so, I just have to remember to drink while I play and constantly apply the remedy to the whistle~! 