Some continued editorial comments here, with Dale’s permission, to address a few issues. And my apologies in advance for the length.
I always find the cultural dimension fascinating. Nearly all complaints of “censorship” that come our way tend to come exclusively from one particular national direction, and this thread is no exception. It’s just an observation, and not exclusive to this board. The same direction, incidentally, as the occasional threats for libel and slander to come our way. An interesting contradiction, IMO, and not one that will be resolved here. Cultural difference exist. In the end, the Chiffboard is an American-based board, and American standards and sensibilities will usually apply.
Like many, the Chiffboard is a moderated, private but open forum, not a res publica. By analogy, you can think of a hosted party, with the hosts paying for the party space and the delicious party snacks. Good conversation and good fun are more than welcome, for it’s the guests that make the party. But if the hosts are uncomfortable with any guest behavior, they may step in and intervene as their prerogative. If the guests are uncomfortable, they may leave. It’s really that simple. Censorship? Discretion, maybe. And freedom of choice.
A while ago, the moderators did an informal count of the number of thread locks and interventions on the board over a period of several years. And the result hovered around 1%. Which can reasonably be described as light moderation. And the tendency recently has been to less moderation, not more. If some people choose to focus on the 1% and ignore the other 99%, or simply see only what they want to see, there’s not much we can do.
For what it’s worth, the #1 complaint we receive from users is of insufficient moderation, not too much. And indeed, we are not fond of the vitriol and meanness that we have seen other unmoderated forums descend to. Moderation is a choice on our part that we think is responsible, at least in part, for the ongoing success and survival of this board as a useful and lively place for civil discourse for 10+ years, accommodating different instrument communities, different personalities, different nationalities and vastly different cultural expectations. We make no apologies for that. You can read the moderation policies of other online forums which are far more Draconian.
Throughout, Dale Wisely’s generosity, patience, good cheer, and support have been far and above the call of duty. Of course, for every brief “thank you” we receive for effort, time, and expense, we receive nine complaints about one thing or other. This is not “angling for compliments”, simply a fact, and par for the course.
As for thread locks, they may serve several purposes. The phpBB software provides them for reasons that are well-understood by the internet community of volunteers who choose to take on the thankless tasks of board moderation. But temporary locks in particular are intended as a way to pause a moving thread to allow us time to read, digest, and evaluate as our volunteer time permits, given the other responsibilities of life. Very often, the action is taken at the request of you, the Chiffboard users. Every effort is made to comment and re-open these threads as soon as possible, when appropriate. If you are an impatient sort, or feel somehow entitled to instant service from a free internet resource, there’s not much we can do about that, either.
In the case of the strangled flutes … We had one thread that ran for an extraordinary 22 pages (censorship, indeed) before being temporarily suspended for ad hominem attacks in violation of stated Chiffboard policy. Followed by a restart, also in violation of stated board policy. Both threads were dealt with in accordance with the policy, nothing more. No individual was singled out for special treatment.
We are also particularly sensitive to the issues surrounding the participation of individuals with commercial interests and motivations - makers and sellers. The policies on Commercial Posting cover the basics of outright promotion. But we also expect that these individuals voluntarily adapt their posting behavior to reflect their different status. This does happen for the most part, transparently, as a matter of courtesy and common sense. And their presence enhances the quality of experience and information exchanged on the board.
However, when in our judgment a commercial poster nears the line where competitors may be placed unfairly in a negative light, inadvertently or not, the moderators reserve the right to step in. And yes, this is always a judgment call and a balancing act. Often, no one is happy if things reach that point. So be it. Despite the occasional problem or restriction, the breadth and variety of commercial information that flows on the Chiffboard speaks for itself. And we’re delighted when all purveyors of the instruments we love and care about may benefit, with as even a hand as it is possible for us to provide.
In this case, we offered Terry praise for his effort, an explanation of our (and others’) reservations, an explanation of delays, and an explicit invitation to discuss ways for the conversation to continue and the temporary thread locks to be released. A very odd “censorship”. If he chooses instead to withdraw his participation in the Chiffboard, that is certainly his right. Or if he chooses to continue participation and dialogue with the well-intentioned keepers of this board, he is more than welcome to return.