Hi friends, this morning i got into some trouble on my pc. I already have two antivirus softwares downloaded, antivir and avg antivirus. I thought about trying another, just for the heck of it, and downloaded the trial version of kapersky antivirus personal pro 5.0
well, after doing that my pc freezes about 30secs after start-up, i can’t even uninstall the damn thing anymore, the only option then left i have is to manually switch off the computer…
can anyone help…?
thanks a bunch…
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Do you have a system CD that you could start up from?
I don’t know how that might be done on a PC, but on the Mac you hold down the C key while starting.
Try hitting F5 a few times as you’re booting, which usually forces “safe mode”. In safe mode, nothing gets loaded, including anti-virus software, so you should be able to uninstall it, and reboot.
thanks, i haven’t been able to try that yet cuz i’m not home, but in a techguy-forum a fellow told me to do this:
Originally Posted by Byteman
Hi, Do you also have the other antivirus products running in the background together with the newest A/V (kaspersky)? That alone may be causing the problem, but if you are using more than one active background app, you need to reduce to one active program.
Try starting in Safe Mode, by tapping the F8 key at first part of restart/startup, and when the menu comes up, select Safe Mode, and hit Enter key…give it plenty of time to get to the desktop. Then, run each of the antivirus programs, one at a time…Kaspersky first, and find the setting to disable it running at startup (not only the bootup scan, the whole program!) Select the “Do not start when Windows starts” option or what is similar to that.
You may also be able to uninstall Kaspersky in Safe Mode…then restart and see what happens.
so he’s saying F8, not F5, any difference there?
many thanks. ![]()
so he’s saying F8, not F5, any difference there?
many thanks.
F8 gives you a list of choices…such as “start in dos mode” “start in dos mode with CD support” “start in safe mode”..each of these choices makes sense under certain conditions. But the one you want is safe mode. You can certainly follow this set of instructions without any problems.
F5 just goes straight to safe mode, skipping the selection screen, and saves you from having to make a potentially confusing choice ![]()
In safe mode, your desktop will probably look big because it won’t load your custom video drivers, and windows may rearrange your desktop icons because of it…this is to be expected, and things will look normal again when you return.
thanks wanderer, i’ll try it out as soon as i get back home, that is, if i can, after all this food and wine and tequilla. ![]()
halleluya (pun intended). I managed, went into saft mode, uninstalled all my virussearch software, then wanted to uninstall the kapersky, which did not work, because it apparantly can not be uninstalled in safe mode, so i started up normally and then it could be uninstalled with no problem whatsoever.
thanks very much all of you.
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Wanderer, one of these days we should have a bloody fatty steak from the charcoal grill!
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halleluya (pun intended). I managed, went into saft mode, uninstalled all my virussearch software, then wanted to uninstall the kapersky, which did not work, because it apparantly can not be uninstalled in safe mode, so i started up normally and then it could be uninstalled with no problem whatsoever.
thanks very much all of you.
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![]()
Wanderer, one of these days we should have a bloody fatty steak from the charcoal grill!
![]()
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As long as a nice glass of cabernet goes with it ![]()